Valencia
Knowledge Center

Expert guides to help you design the
perfect home theater

Buying Guides

Choosing the right furniture can elevate both your home theater and everyday living space.

From seating design to materials and comfort, each detail plays a role in creating a space you'll enjoy for years.

Leather & Materials

Understanding leather grades, descover your perfect fit material, and proper care instruction.

Premium materials play a key role in both comfort and durability.

Room Layout

Guidelines and solutions for planning the perfect seating arrangement.

A Room Layout Guide helps you plan the placement of furniture to maximize comfort, functionality, and style.

Setup

Assembly guide, power & wiring setup with photos and videos.

Delivery & Warranty

shipping processes, delivery methods, and warranty benefits.

We ensure a seamless and worry-free experience from purchase to setup.

Troubleshooting

Solutions for recliner issues, power problems, and other common fixes.

Recliner Not Working
If your Valencia recliner is not responding or reclining properly, the issue is often related to power connections or temporary mechanical obstruction. What to check: Ensure the power adapter is securely plugged into the wall outlet. Confirm that all connectors under the seat are firmly attached. Check that nothing is blocking the reclining mechanism or footrest movement.
Power Issues
Verify that the power cord is properly connected to both the chair and the outlet. Test the outlet with another device to confirm it is working. Inspect the power adapter and cables for any loose connections.
Common Fixes
Reconnect all power cables and adapters. Reset the power by unplugging the chair for 30 seconds and plugging it back in. Make sure there is enough clearance behind the chair for reclining.
Need more help? Please contact our support team.