LIFESTYLE WARRANTY POLICY

• I. Valid from the date of delivery or pick-up; proof of purchase is required.
• II. All Valencia Theater Seating products carry a one (1) year non-transferable warranty unless otherwise specified. Products specifically sold as commercial grade carry a one (1) year non-transferable warranty whether they are used commercially or not. Liquidation and final sale items carry a thirty (30) day non-transferable warranty unless otherwise specified.
• III. This warranty is applicable to manufacturing defects only.
• 1. Normal wear and tear is not covered under the warranty. Examples of wear and tear are as follows but not limited to: Cuts, scratches, damage caused by impact or accidents, discolouration, shrinkage, fabric pilling, misshapen filling materials, and stains.
• 2. Damages resulting from improper assembly and/or installation are not covered by the warranty.
• 3. Products that have been altered in any manner that departs from their original design are not covered by the warranty.
• 4. Damages resulting from and/or other undesirable outcomes of cleaning products are not covered by the warranty.
• 5. Damages resulting from using a product in a manner other than its intended design are not covered by the warranty. Examples include but are not limited to standing on a chair, jumping on a bed, or using any non-commercially graded product for commercial purposes.
• 6. This warranty does not cover consequential or incidental loss and/or damage such as but not limited to scratches to a floor and/or loss of personal effects.
• 7. Goods used in an environment other than which they were intended, such as but not limited to, using indoor goods outdoors, are not covered by the warranty.
• IV. Goods requiring assembly need special care when handling. Inspect all parts including the hardware BEFORE assembly. Valid part and/or hardware claims must be made PRIOR to assembly. Damages resulting from assembly errors and/or mishandling of parts, most notably scratches, are not covered by this warranty.
• V. Valencia Theater Seating shall resolve warranty claims at its sole discretion. Remedies may include but are not limited to: Replacement parts at no charge, repairs at no charge, partial or full refunds, exchanges and returns.

*You may have consumer rights under applicable federal, provincial, or municipal law that supersede aspects of this warranty. This warranty does not, in any way, supersede the rights given to you by law. Valencia Theater Seating reserves the right to modify or change the terms and conditions of this warranty at any time without prior notice.